Imaging Maintenance & Service Built for Uptime
Protect uptime with ISO 13485-aligned medical imaging equipment maintenance, OEM parts, and repair services for CT, MRI, and X-Ray systems integrated with DICOM and HL7 clinical workflows.
Medical Imaging Maintenance Services
As experienced medical imaging equipment maintenance providers, Imperial delivers proactive maintenance programs that ensure full FDA and State Radiation Compliance while protecting uptime, system performance, and long-term asset reliability.
Planned Maintenance
Planned medical imaging equipment maintenance includes scheduled inspections, calibration, cleaning, and performance testing to ensure imaging systems operate safely and consistently, reducing the risk of unexpected downtime.
System Performance Testing
Imperial technicians evaluate critical system hardware—including CT tubes, detectors, high-voltage generators, slip-rings, and RF coils—to verify diagnostic accuracy and image quality. Regular testing ensures dependable clinical workflows.
Compliance & Safety Checks
Maintenance services include verification of operational safety standards and system performance requirements. Imperial helps healthcare facilities maintain equipment readiness while supporting regulatory and operational compliance expectations.
Lifecycle Maintenance Planning
Imperial works with healthcare organizations to establish maintenance schedules aligned with equipment usage, exam types, and operational demands, helping extend system lifespan and protect imaging investments.
Trusted Imaging Brands
Responsive Imaging Repair Services
Imperial’s expert medical imaging repair and maintenance services restore performance and reduce clinical disruption.
Remote Support Services
Imperial provides remote imaging support to diagnose issues, guide troubleshooting, and help restore system performance quickly while minimizing service delays and workflow disruption.
Onsite Service Response
Factory-trained technicians deliver rapid onsite service and troubleshooting, sourcing quality OEM parts, from replacement CT tubes to RF coils, to restore system operation with minimal clinical downtime.
Maintenance and Service Plans
Flexible service agreements provide scalable support options designed around operational needs, risk tolerance, and budget requirements.
Imperial PM
Planned maintenance coverage focused on system performance and reliability.
FEATURES:
- Scheduled planned maintenance
- System inspection & calibration
- Performance verification
- Compliance documentation
Imperial Select
Planned maintenance combined with remote technical support.
FEATURES:
- Planned maintenance visits
- Remote diagnostics support
- Service consultation
- Performance optimization
Imperial Advantage
Expanded service coverage with onsite repair support.
FEATURES:
- Planned maintenance
- Remote technical support
- Onsite service response
- Priority scheduling
Imperial Advantage Plus
Comprehensive maintenance with onsite service and limited parts coverage.
FEATURES:
- Planned maintenance
- Remote support
- Onsite repair service
- Limited parts coverage
- Priority response
Imperial Complete
Full-service imaging protection with complete repair and parts coverage.
FEATURES:
- Planned maintenance
- Remote diagnostics
- Onsite repair support
- Full parts coverage
- Lifecycle equipment support
Healthcare Providers Trust Imperial Service
Hospitals, imaging centers, and practices rely on Imperial to maintain dependable imaging performance and uptime.
“Whether routine or urgent, day or night, Natasha goes above and beyond to help resolve any issue if and when it arises. Their service goes beyond radiology.”
— Tesha D., Clinical Manager, Associates in Orthopedics & Sports Medicine
“This experienced team is literally a text, phone call, or email away from resolving any questions or problems that we have ever had.”
— Josh H., Administrator, Wolftever Pet Wellness Group
“Following installation, they have been extremely responsive when we have reached out with questions… the overall customer service has been nothing short of 5 Stars.”
— Jaclyn S., Proscan Imaging
Get a Tailored Quote
Tell us about your imaging needs and goals—our team will provide a path forward.
Share your medical imaging equipment, service needs, or growth plans. Imperial will follow up with clear, practical recommendations.