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Medical Equipment Maintenance & Servicing

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Keeping Your Imaging Equipment in Top Condition

Protect your investment in medical imaging equipment. Be sure your machines are regularly serviced. Imperial Imaging’s team of expert technicians are constantly on the field, taking care of planned maintenance, emergency services, consulting and more. Use our expertise to your advantage and ask about our service agreements today!

Future scalability

Serviceability

Current and future exam types

Pricing

True specifications

Importance of Servicing Imaging Equipment

Imperial’s medical equipment services include everything from planned maintenance and emergency services to site planning and more. Our team of experts partners with organizations to help them choose appropriate imaging equipment and then plans a service agreement that meets their needs. Learn more about these services:

Planned Maintenance

Planned medical equipment maintenance involves cleaning, adjusting, and testing the entire system for optimal performance and safety. A technologist may disassemble a machine to clean the exterior and interior thoroughly. They also check all components and detectors to see that they function correctly and run tests to verify everything is in good working order.

Emergency Service

Experiencing problems with a machine? Our technicians will visit you on-site to assess the issue and make an action plan for getting it fixed. We won’t leave you high and dry with a broken machine –– trust us!

Equpment Relocation / Installation / De-installation

It is imperative that medical equipment is handled by trained technicians. Our team will install your equipment and de-install/relocate it if needed.

Site Planning

Imperial Imaging offers site planning services to help design and prepare your facility for hospital equipment and supplies. We are well-equipped to consider the important details, such as space requirements, power needs, radiation shielding, magnetic field considerations, and workflow optimization.

Turn Key Projects

Imperial provides a turnkey approach to purchasing medical imaging systems. From consulting you on the best equipment for your facility and helping design the room to ensuring seamless installation and providing in-depth staff training – we will be with you every step of the way!

PACS/RIS Consulting

Our team provides consulting services on the implementation, optimization, and management of Picture Archiving and Communication Systems (PACS) and Radiology Information Systems (RIS). We would love to connect on the digital workflow of medical imaging data within your healthcare facility.

Service Agreements

Your service agreement should meet the specific needs of your organization. With Imperial Imaging, you can expect outstanding service from a team committed to helping you improve patient outcomes, elevate workflows, and grow your business. We offer a broad range of service agreements to ensure you have options that meet both your clinical needs and your budget:

Imperial PM

This program focuses on preventative maintenance.

Imperial Select

Imperial offers the convenience of preventative maintenance and remote technical support in this service agreement.

Imperial Advantage

In this more diversified service agreement, Imperial offers preventative maintenance and remote technical support, in addition to onsite service support.

Imperial Advantage Plus

Our Advantage Plus programs covers preventative maintenance, remote technical support, onsite service support, as well as limited parts coverage without glassware.

Imperial Complete

Our most comprehensive service agreement provides you with preventative maintenance, remote technical support, and onsite service support – plus full parts coverage.

Tailored to Your Needs

Imperial Imaging offers a customized approach based on your specific needs and goals. We offer service agreements to a variety of customer types to include hospitals in-house engineering and biomedical departments, third-party service organizations, and practices of all types and sizes.
Imperial can also provide service on a time and materials basis.

Services we provide:

Site Planning

Turn Key Projects

Multi-modality service contracts

PACS/RIS Consulting

Equipment Relocation / Installation / De-installation

Preventative Maintenance

Our experience is your advantage.

Relationships

Our team has strong relationships with vendors and manufacturers who can help guide the process regardless of the size or scope of the project.

Expertise

Our engineers are factory-trained and backed by our vendor and OEM partners to ensure maximum equipment uptime.

Installation

Installations are meticulously performed to ensure even the smallest of details have been addressed and the system is patient ready.

Compliance

Imperial makes it a priority to understand the laws and regulations of the states we serve to help ensure compliance.

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Let’s find the right imaging equipment solution for your facility so you can elevate patient care and grow your business. Fill out our contact form, and a member of our dedicated team will be in touch soon.