About Us

Here at Imperial Imaging Technology, we’re committed to elevating the provider and patient experience with high-quality imaging equipment and exceptional service.

Contact Us Today

It’s not about us. It’s about you.

The team at Imperial Imaging believes we can best serve our customers with high-quality brands backed by customer service that goes the extra mile.

To be effective partners, we work hard to understand your processes and study your workflow. We communicate with transparency – our only mission is to provide you with the equipment and service you need to improve patient outcomes in the communities we live in.

When Aaron Pressley founded Imperial Imaging, he committed to offering customers the best of high-quality brands and customer experience. “That’s why we’re called Imperial Imaging,” he says. “Because we give customers the royal treatment.”

Core Values

Be Kind

  • Always choose the high road
  • Serve our communities
  • Pay it forward – teaching others what we know and helping them get ahead from our experience

Partnerships

  • Internal
    • Fun and family atmosphere
    • Help your colleagues achieve their goals, both business and personal
  • Customer
    • Showing care for our customers as individuals and their business as a whole
    • Empathetic to their situation
  • Vendor
    • Building rapport and trust with all levels of the manufactures and third-party companies we partner with.

WOW Factor

  • Unexpected additional service
  • Communicate changes in laws/regulations clearly with what impact they will/won’t see
  • Solve a problem outside of the norm: a networking partner of ours may be able to save them money, time, or both

Precise Communication

  • Swift
    • Fast action, response – more proactive, less reactive
  • Firm
    • Clearly define scope of project or service from logistics, time, price
  • Fair
    • Be fair in the assessment – empathy by reversing roles
  • Honest
    • Be transparent, if we mess up then we own it. If an OEM messes up, we own it.
    • We are our reputation – commit to following through

White Glove Service

  • Punctuality
  • Efficiently Accurate
    • Working efficiently by minimizing mistakes
    • Prepared workflow including troubleshooting measures
      • Service calls
      • Installs
    • Knowledge Base
  • Meticulous
    • Leave a jobsite with a sense of pride.
    • Attention to all details (no matter how small)

Consultative Excellence

  • Never be satisfied
    • Continuous growth and learning both personally and professionally
  • Product Knowledge
    • Understanding new technology and its impact specific to customer specialty and size
    • Continuing education with manufacturers
  • Understanding Laws/Regulations for each state we operate in
  • Set guidelines and processes for decisive recommendations

Embrace Change & Encourage It

  • Take calculated risks, without fear of making mistakes, that will create positive change for our company, customers, and vendors
  • Be flexible and willing to adapt

Hard Work

  • Always strive for better, don’t let anyone else do our job better than us
  • Doesn’t simply mean clocking more time, but putting in more time to improving your efficiencies in order to manage your time better resulting in higher productivity and better outcomes

Positive Thinking

  • If you believe business is good, then business is good
  • Utilizing the power of positivity to navigate tough situations

Testimonials

Virginia Allen

I love working with Imperial Imaging. I have worked with Jeff for about 15 years and have never had a negative experience. Imperial Imaging brings to the table many years of knowledge and affordable radiology equipment and service.

Virginia Allen

Kim Hartsook

We couldn’t have asked for a better experience with Imperial Imaging Technology. From the very beginning, it was all hands on and making sure we had all of the information we needed right up to the very end when it was time to move in. The staff was very professional and courteous. Our representative, Natasha, was always helpful and available when needed.

I would highly recommend this company and staff for anyone needing this service.

Kim Hartsook

Office Manager, Complete Wellness

Paul Blumsack Testimonial

Aaron and his team are the best. Stephen installed our new system without a hitch. Their follow up is incredible and when we needed help with our technique factors Natasha came to our practice which made a huge difference on how we take our x-rays.

Paul Blumsack

DC

Jan Mayfield

Natasha and Imperial Imaging have truly been fantastic in implementing digital radiography in our Urgent Care Clinic. We were hesitant at first about the change however Natasha and the Imperial Team answered all our questions, were professional in installation and training and have continued to support us with any questions or concerns. I would highly recommend Imperial Imaging for any radiology needs.

Jan Mayfield

MD, FACEP, New Hope Urgent Care, LLC

Frank Ramharrack

The ultrasound machine is definitely a significant advance over the previous model, and I am very happy with it. I was very impressed with the overall purchase experience. Darren was very punctual, very courteous and overall very helpful in demonstrating the machine. The ladies who set up the machine were also very professional, patient and courteous. The financing also went quite smoothly. I would highly recommend your company to any of my colleagues who may be considering purchasing imaging equipment.

Frank Ramharrack

MD

Josh Humphries Testimonial

Imperial Imaging’s customer service is top notch! This experienced team is literally a text, phone call, or a email away from resolving any questions or problems that we have ever had. We would not try our radiology needs with anyone but Imperial Imaging for our 2 veterinary practices!

Josh Humphries

Administrator, Wolftever Pet Wellness Group

Dana – Testimonial

We have been thrilled with our DRGEM full body unit as well as our Sopix Dental Rad system. My staff loves taking x-rays now and they always get excited about how well the images turn out even if they are rushed and don’t set perfect technique. We haven’t had to retake a single film yet! The software is easy to navigate and we cannot say enough about the customer service we have received from Imperial Imaging! 

Dana Croy, DVM

Owner, North Forsyth Animal Hospital

Jaclyn

Opening up a multi-modality imaging center was not an easy task and Aaron and the employees of Imperial Imaging Technology made it such a seamless process for us! Our team was very impressed with their response time, communication and assistance throughout the process. Following installation, they have been extremely responsive when we have reached out with questions. The overall customer service we have received from them has been nothing short of 5 Stars. I highly recommend choosing them as your provider.

Jaclyn Klare Schmerge

Senior Director, Imaging Operations & Sales Northern & Central Kentucky Regions, Proscan Imaging

Partnership with Imperial Imaging Technology

Advantages we bring to client relationships.

1. Overall Value

We deliver exceptional value with competitively priced service solutions and equipment that is recommended based on scalability, serviceability, workflow, and your office footprint.

2. Elevate Workflow

Imperial studies your workflow and processes to recommend service solutions and equipment that provides the best value based on the life expectancy, technology advances, and cost.

3. Improve Outcomes

We believe that if we do our jobs right your technologists and providers will be more confident in their work improving both patient satisfaction and outcomes.

4. Optimal Performance

Our team is meticulous from discovery through implementation and training to ensure ease of use and maximize uptime.

Brands We Service

Esaote
DEL-MEDICAL-LOGO
DRGEM logo
Esaote
FUJIFILM Logo
Konica
Radmedix

We're
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Let’s find the right imaging solution for your facility so you can elevate patient care and grow your business.

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